Suite Summer Sendoff with guaranteed 30% OFF Suites and Penthouses in August along with complimentary continental breakfast, daily
Lowest Rate Guarantee
FAQ
Our answers to your questions
- All Sections
- Booking & Pre-Arrival
- Check-In and Check-Out
- Rooms
- Bars and Restaurants
- At the Hotel
- Sales & Private Events
- Accessibility
- About Public
- Meetings & Events
Booking & Pre-Arrival
Penthouse Suite Booking & Payment Requirements
Are there Airport Shuttle Services?
Check-In and Check-Out
Check-In & Check-Out Times
Can I Check-In Early?
Can I have a late Check-Out?
What is Self-Check-In? What can you do on the iPads?
Where is Self-Check-In?
How can I store my luggage?
Does PUBLIC have an all-access fee?
How do I get a copy of my bill?
How much do you hold on my credit card at check-in? The amount on my credit card bill doesn’t match my final bill.
How do I pay for a guest’s reservation? How can my company pay for my booking?
How can I purchase an amenity for a guest?
Do you offer valet parking and where can I park my car?
What is the minimum age for check-in?
Rooms
Is bottled Water offered?
Where can I find the Channel guide and welcome information?
Are Coffeemakers available by request?
What is the Cost to hold packages by guests?
Are there Cribs available for guests with infants?
Are there Dry cleaning and laundry valet services and procedures?
Hair Dryers?
Ice and/or vending machines?
In-room safes?
Irons and ironing boards?
Are real glasses, plates, and/or utensils available upon request?
How to dial from Room to Room?
Bars and Restaurants
What are Public’s dining options?
What is Louis?
Where can I get breakfast?
Where can I get lunch?
Where can I get dinner?
How do I make reservations for the bars/restaurants?
Do you have a happy hour?
What is The Roof door policy?
Is there a dress code for The Roof?
Can we bring our children to The Roof?
At the Hotel
Do you have a fitness center?
Do you offer wellness/fitness classes?
Can I work in the lobby?
Do you have a gift shop?
Do you allow photoshoots at the hotel?
Where are the restrooms located?
Where is lost & found?
Calling Toll Free Numbers/Local Calls?
Calls for Guests?
Where is the nearest hospital?
Where is the nearest pharmacy?
Nearest trains?
What is the pet policy?
Sales & Private Events
Does my company have a negotiated rate?
How do I book rooms as part of a wedding or group block?
Do you have any military or AAA discounts?
How do I make a group reservation of 10 rooms or more?
How do I make an inquiry about a private event?
Accessibility
What are your accessibility / ADA features?
About Public
What is the hotel's history?
Who designed the hotel?
How many floors and rooms are in the hotel?
Meetings & Events
How far in advance should I book?
What is required to confirm a booking?
Can I tour the space before booking?
Do you accommodate dietary restrictions?
Do you provide support for Zoom or hybrid meetings?
Do you provide staff for the event?
Is parking available?
Do you have preferred vendors?